OpenODB Developer Release
Commonly Asked Questions and Answers
HP Internal Use Only

1.   Is it possible to pull up the training schedule for my
     customer?

     Answer:  Training is scheduled on a "first come, first served"
     basis.  That is, when you place an OpenODB Developer Release
     order for your customer, you are put in the queue for
     training.  The sooner you place the order, the sooner your
     customer will get trained.  All training is scheduled through
     our training hotline at (408) 447-5051.

2.   Can we send more than four people to training?

     Answer:  Additional customer employees can attend the class
     depending on space and availability.   Each additional person
     will be charged $900.

3.   Can someone from the HP field attend the training?

     Answer:  We would like to encourage an SE from the field to
     attend training with the customer.

4.   Can my customer get an early release of the software and
     documentation?

     Answer:  Customers must take the training course before
     receiving the software.  Your customer will receive prestudy
     material prior to the training.  This prestudy is designed to
     bring all students to the same level of knowledge on object-
     oriented concepts.  If, for some reason, your customer also
     requires documentation, please call (408) 447-5050 to make a
     request.  We will do our best to accomodate you.

5.   What can my customer do prior to the prestudy?

     Answer:  We encourage your customer to read articles about
     object-oriented analysis, design, programming, databases, etc.
     We also encourage your customer to attend a course on object-
     oriented analysis and design, if at all possible.  Please
     contact the training hotline at (408) 447-5051 for course
     recommendations.

6.   What prerequisites should the student meet prior to training?

     Answer:  The target audience for the training are
     programmer/analysts.  The student must be familiar with
     software development, the C programming language, the
     appropriate operating system (HP-UX or MPE), database
     technology, and an expert in the customer's application area.

7.   How can I schedule training at my customer's site?

     Answer:  Training at a customer site in the U.S. will be done
     on an exception basis only, with costs to be bourne by the
     field.  In Europe and ICON, we will coordinate training in
     designated HP locations.  If exceptions are necessary, we will
     work with the field and the customer to determine the
     appropriate location.

8.   Why is the training in Cupertino for U.S. customers and
     designated sites for non-U.S. customers?

     Answer:  The customer will have access to a broader range of
     equipment, resources and expertise.  Also, this allows us to
     train more customers at a time which means your customer can
     be trained sooner.

9.   Is this product GSA or developer discountable or is it
     possible to receive a quantity discount?

     Answer:  GSA and developer discounts are not available.  The
     only available discounts are A1000 (VEU), A1001 (VAR) and
     AE09V (Educational).  Since this product includes services in
     addition to software, additional discounts cannot be given.
     Services are not discountable.  Additional discounts will
     apply in the future when OpenODB software and documentation is
     available separately.

10.  When will the software be sold separately from the training,
     consulting and support services?

     Answer:  The timing of production software will be based on
     the customer's need to deploy software for production.  This
     is not expected until late-1992.

     Pricing for OpenODB software will be comparable to the high-
     end relational DBMS products (e.g. Oracle).

11.  Where can I obtain configuration and sizing information?

     Answer:  Software configuration information is available
     through CONRAD and in the Technical Data Sheet (Part Number:
     5091-2702E) for OpenODB. Contact the Sales Response Center for
     hardware configuration and sizing advice.